Terms and Conditions

Creating Account

By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made. You must enter the data correctly, including address, phone number (must be able to receive SMS), email, and others. We will keep your information safely.

Product Information and Color

We tried our best to give the most complete information. We also tried to show the color of the product on the screen as accurately as possible. However, different type of display / screen may display colors slightly different as well.

Order Confirmation

At the moment, payment can only be done through money transfer via Bank Central Asia and Bank Mandiri.


Return (online shopping only)

Do you feel a little unsatisfied with your order?
You can return the product to SHAJNA to be exchanged with another product, or ask for refund.